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How To Contact Military Personnel


Expedited Social Security Benefits

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Military service members receive expedited processing of their disability applications from Social Security. Under an agreement initiated by Social Security, the Department of Defense transmits information that allows Social Security to quickly identify military personnel injured in Operations Enduring Freedom and Iraqi Freedom.

The expedited process is available for the military service member who becomes disabled during active duty on or after October 1, 2001, regardless of where the disability occurs. Depending on the situation, some family members of military personnel also may be able to receive benefits, including dependent children and spouses.

If you or someone you know was wounded while on active duty in the military, find out more about what Social Security can do for you by visiting the website that was designed specifically for wounded veterans.

You can also find out more information by downloading the fact sheet on the subject Disability Benefits for Wounded Warriors.

Family Communications With Active Duty Us Military Personnel

  • Notaries Public
  • Family Communications with Active Duty U.S. Military Personnel
  • The U.S. Embassy has no direct means of locating or contacting U.S. active duty U.S. military service personnel, regardless of citizenship, nor does the Embassy have access to U.S. military personnel lists and duty stations.

    For family emergencies, such as deaths or very serious illnesses of immediate family members, family members of service members may directly contact The American Red Cross Emergency Communications Service to request assistance in passing a message to the service member. If family members are unable for some valid reason to telephone the emergency number themselves, the Embassy may assist them. However, this offer applies only to verifiable family emergency situations.

    The RMI has an established Red Cross Chapter, and family members may be able to use the local Red Cross chapter for this emergency communications service.

    Local Red Cross Chapter can be contacted at +1-692-625-0340 and they also have a

    If a military service member has his/her own serious emergency, that service members commander will attempt to contact one or more immediate family members. The family members names and contact information are provided by the service member at the time of his/her enlistment and must be updated periodically and as needed by each service member.

    The Jccc Virtual Contact Card

    Should your family need to contact the Joint Casualty and Compassionate Centre , the JCCC Virtual Contact Card allows you to store the JCCCs 24/7 telephone number and contact details in your smartphone along with your Service Number to help JCCC assist them in the event of an emergency.

    Once downloaded, you can open the JCCC Virtual Contact Card in your contacts and edit it to include your Service Number. This contact can then be saved and shared with your family to give them the information they need if they have to contact us.

    All you need is your smartphone. Open this page on your mobile device and download the JCCC Virtual Contact card.

    The format of the JCCC Virtual Contact Card may vary depending on your device and operating system. Older devices may not support vCard files.

    Always remember to keep your personal data on your mobile device safe with a password and/or biometric authentication.

    Download the JCCC Virtual Contact Card

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    The Armed Forces Covenant

    The Armed Forces Covenant is a pledge made by the government, charities, organisations and businesses to provide the same treatment to members of the armed forces community as any other citizen.

    This includes making sure armed forces family members can get support when needed, such as:

    • access to healthcare
    • finding, renting, buying and moving into a home
    • starting a new career
    • financial assistance

    The Armed Forces Covenant works with services, charities and organisations to make sure you get the support you need. This includes the Navy, Army and RAF welfare support organisations and information services.

    Subsidized Child Care For Military And Federal Families

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    In an effort to help military families in need of care, KinderCare has partnered with Child Care Aware® of America to offer fee assistance for eligible active duty military families and a solution to address their child care needs when care at an on-base Child Development Center isnt available.

    A Child Care Subsidy Program administered through the USDA ) for eligible Active Duty members or Active Duty Reservists of the U.S. Coast Guard called to action for 180 days or longer, U.S. National Park Services, U.S. Customs and Border Protection, and U.S. General Services Administration who dont live or work near a Child Development Center is also available.

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    Family Assistance For Military Personnel

    The VFW National Home for Children serves American servicemen and women by providing help and resources to their families. Located in Eaton Rapids, Michigan, but serving the entire country, the VFW National Home for Children has been a safety net for the families of our nation’s veterans and active duty military since 1925.

    The National Home’s Military Family Program is open to families of active-duty military personnel, veterans, and and relatives of VFW and VFW Auxiliary members. The family can be one or both parents with one or more children. Families are welcomed to the small-town community where they may live for up to 4 years. They work to identify what they need and want to accomplish, during which time they are provided: housing, education, daycare, basic needs, recreation, case management, and more.

    To learn more information about the Military Family Program or any of the other programs offered by the VFW National Home for Children, visit their website or call the National Home Hotline at 313-4200.

    Support To Armed Forces Families And Partners

    Families offer considerable support to those serving, or those who have served in the armed forces. There are specific initiatives under the Armed Forces Covenant to support family life in the armed forces and for veteran families.

    Some policies will apply to you and others will not. This section will direct you to the right place on GOV.UK and other trusted resources so that you can see what is available.

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    Support For Pregnancy In The Armed Forces

    If you become pregnant while serving in the armed forces, it is important to inform your medical officer as soon as possible. This means you and your baby can receive protective treatment and support.

    During and after pregnancy, you are entitled to up to 52 weeks of maternity leave. If you need paternity leave, you can claim different amounts of time but it cannot start until the baby is born and must be taken within 56 days of the birth.

    If both parents are serving after the birth of your baby, it is important to inform your chain of command so that the services can try not to deploy both parents at the same time.

    Family Morale Welfare And Recreation

    Veterans Personnel Records at the National Archives, St. Louis

    Army Morale, Welfare & Recreation is a comprehensive network of support and leisure services designed to enhance the lives of soldiers , their families, civilian employees, military retirees and other eligible participants.

    The Coast Guard Morale, Well-being, and Recreation program exists to uplift the spirits of the Coast Guard Family and be an essential element of Coast Guard readiness, retention, resiliency through customer-owned and driven MWR programs and services.

    The is a comprehensive set of programs that support and enhance the operational readiness, warfighting capabilities, and life quality of Marines, their families, retirees, and civilians. The programs include employment, education, and transition assistance fitness and recreation, deployment support and family team building, child care and youth activities, prevention, counseling, and victim support golf courses dining and entertainment and shopping.

    The Navy Morale, Welfare and Recreation Division administers a varied program of recreation, social and community support activities on the U.S. Navy facilities worldwide. The programs provide active-duty, reserve and retired Navy personnel and their families with sports and physical fitness activities, child development and youth programs, and a variety of food and beverage services.

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    Families And Loved Ones

    What you can do to prepare:

    • encourage the serving personnel to update the next of kin, emergency contact and will details on JPA
    • ask the serving personnel for the JPA P001, a card which provides details about who to call in an emergency
    • ask the serving personnel to download the JCCC Virtual Contact Card and share to your device

    Useful information to give the JCCC when you call:

    • rank, name, service and unit
    • service number
    • date of birth
    • details of the compassionate case

    Addressing Personnel When Youre Enlisted

  • 1Stand at attention and salute before addressing officers. If youre actively serving and an outranking officer enters the room, stand up and enter a salute.XResearch source Wait for the officer to put you at ease or carry on before letting the salute down or moving.XResearch source
  • If youve just joined the military and youre still stepping on eggshells over how to speak to officers, dont worry. All of this will all become second nature soon enough.
  • 2Use sir or maam if theyre addressing you directly. If an officer is talking directly to you and theyre asking you a question or waiting for a response, be sure to throw a sir or maam in there. You can start or end the sentence with one of the terms depending on the flow of the sentence. This a sign of respect and you may run into trouble if you talk to an officer too casually.XResearch source
  • For example, you might say, Sir, the barracks have been cleaned, or, The barracks have been cleaned, sir. Both are acceptable.
  • Avoid using sir or maam more than once in a sentence. Aside from the fact that it sounds a little odd, its seen as a faux pas to overdo it.XResearch source
  • Chevrons are the v-shaped stripes you see on patches. The more stripes on a chevron, the higher the rank of the individual wearing that uniform.XResearch source
  • Bars are worn by officers. The size, shape, and color all indicate different ranks depending on the service branch.XResearch source
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    Get Help Contacting A Veteran

    The Department of Veterans Affairs may be able to put you in touch with a veteran. The VA will forward your written message to the vet if they have their current address on file.

    • Draft your message to your friend and place it in an unsealed, stamped envelope.

    • Include a note to the VA explaining who youre trying to reach. Add as much identifying information as you have.

    • Enclose all this in another envelope and address it to the nearest VA Regional Office.

    You can also find a list of other resources that may help you find a veteran.

    How To Send A Military Emergency Message Through The Red Cross Hero Care Network

    How to Properly Address Military Personnel

    This was originally published on the American Red Cross in the National Capital Region Blog.

    The Red Cross supports our troops through a uniquely-developed tool called the Hero Care Network. We recognize that there may be times when emergencies occur. Using this free tool, military families are able to reach out to their loved ones 24/7, providing them extensive access to any location. Every day, more than 280 military families request assistance through the Hero Care Network by either using our online self-service tool via computer, tablet, or cell phone, or by calling a Communication Specialist.

    In order to be eligible for assistance, one must be:

    • An active duty member of the Army, Marines, Navy, Air Force, Coast Guard
    • An active member of the Guard and Reserve of all military branches
    • A civilian employed by or under contract to the Dept. of Defense and stationed outside the continental United States
    • A cadet or midshipman at a service academy ROTC cadet on orders for training
    • A Merchant Marine aboard a U.S. Naval Ship

    You can initiate a request for Red Cross emergency assistance for members of the military currently serving on active duty by using the online self-service tool. Using a computer, smart phone or tablet, you can start a request for services and track its progress from anywhere in the world.

    Please make sure to have the following available when making your request:

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    What Happens After I Request My Military Records

    Youll receive an email letting you know were processing your request. Youll receive a second email when your request is complete and your files are ready for you to view and download.

    You can also check the status of your military records request by signing in to milConnect and going to the Personnel File tab within the Defense Personnel Records Information section. This is also where youll view and download your files once theyre ready.

    Request Military Records And Service Files

    Library and Archives Canada is responsible for holding the service records of Regular Force members who released before January 1998 and Reserve Force members who released before January 2007. Theyre also responsible for the medical and dental records of Canadian Armed Forces members released more than 5 years ago or who died in service more than 5 years ago.

    To obtain these records, please contact LAC directly by:


    The Department of National Defence is responsible for holding the following service records:

    • Regular Force members who are currently serving, were released from service, or who died in service as of January 1, 1998
    • Reserve Force members who are currently serving, were released from service, or who died in service as of March 1, 2008

    To obtain these records, please submit an Access to Information request online or by mail to:

    Director Access to Information and PrivacyNational Defence HeadquartersMajor-general George R. Pearkes Bldg101 Colonel By DrOttawa ON K1A 0K2

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    Red Cross Emergency Notifications For Military Families

    If your family has an emergency at home and you must contact your soldier, be sure to contact the Red Cross. If the emergency requires that your soldier come home, Red Cross-verified information helps commanding officers makes decisions about emergency leave and it is up to the military whether the service member returns home.

    Without Red Cross verification, your soldier may not be able to come home during a family emergency.

    The Red Cross emergency communication services keep military service members in touch with their families following the death or serious illness of an immediate family member, birth of a service members child or grandchild, or when a family has other emergencies.

    Red Cross can help twenty-four hours a day, 365 days a year. They will relay urgent messages and verified descriptions of the emergency to service members stationed anywhere in the world including ships at sea and remote locations.

    How to Contact the Red Cross for Assistance

    Contact your local Red Cross chapter, which is listed in local telephone directory and at Your Local Red Cross, if you are:

    • Family members of active duty service members who do not reside in the service members household,
    • Family members of Department of Defense Civilians assigned overseas
    • members of the National Guard and Reserves,
    • recruiters, MEPS military personnel
    • veterans and
    • civilians.

    When calling the Red Cross, please provide as much of the following information about the service member as is known:

    The Joint Services Transcript For Military Personnel

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    When you convert your military experience into civilian college credit, you save time and money on your education. The Joint Services Transcript provides documented evidence to colleges and universities of professional military education, training and occupation experiences achieved by service members and veterans.

    The JST translates military experience into civilian language and:

    • Gives potential employers a chance to see the real-world value of your experience
    • Allows academic counselors a better understanding of a military members skills
    • Saves time and money by awarding academic credits for military experience

    The Joint Services Transcript is a collaborative program that replaces previous transcript programs. The JST describes your military schooling and work history in civilian terms, as a standard form, making it easier for colleges to read and recommend credits.

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    Register Your Child At A Gp

    Parents must usually register their child at a GP surgery where at least one parent or carer is registered.

    This is different for the armed forces community as you are allowed to register your child at a GP surgery if both parents are registered with Defence Medical Services instead.

    You may also be able to register your child with a DMS practice instead of an NHS GP if you are registered there too.

    Writing Letters And Emails

  • 1Use the ranks shorthand when addressing letters to service members. If youre addressing a physical letter to a service member, you dont have to spell out the entire title in the body of the message or on the envelope. In these cases, use the shorthand. The official shorthands do not always correlate to the title of address, so look it up online if you arent sure.XResearch source
  • For example, a brigadier generals title of address is just General, but their abbreviation is Brig. Gen. If you were to write a letter to a brigadier general named Jay Brooke, you would write, Brig. Gen. Jay Brooke.
  • Titles with first or second in them typically use the number for the abbreviation. A first lieutenant, for example, is abbreviated as 1st Lt.
  • You can use whatever subject line youd like if youre emailing a service member.
  • 2Include the unit designation, PO box, and designator on the delivery line. For letters, you do not include the country or city where the service member is located. You do include the ZIP code, though. There are a few unique things you must put on the delivery line to make sure the letter reaches its recipient.XResearch source Heres how it looks:
  • On the line under the shorthand rank and recipients name, put UNIT, CMR , or PSC followed by that destinations number. On the same line, write BOX followed by the PO box number.
  • On the bottom line, put APO or FPO , followed by AA and the ZIP code.
  • All together, it should look like this:
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